Holly O'Neill is the Chief Client Care Executive and leads Consumer Client Services for Consumer & Small Business at Bank of America. Her team provides financial solutions to more than 65 million clients each year, with a focus on delivering exceptional and distinctive client care with each interaction. She previously served as Chief Operating Officer for U.S. Trust®, Bank of America Private Wealth Management, overseeing strategic initiatives, business management, risk infrastructure and control, enterprise partnerships, and sales and service effectiveness. |